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FAQs


 Shipping

 Q: How long does shipping take?

-After placing your order, it will be processed by our fulfillment team. This process will take 1-2 days to complete. Once your order has been shipped out, we will forward you a tracking number via email you provided when placing your order. Delivery time depends on location:

  • Average Transit Time to the U.S. 10-15 Days
  • Average Transit Time to International: 14-30 Days

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

Payment and Taxes

Q: How Can I Pay For My Order, are Taxes included?

-We offer safe shopping and accept payment via PayPal, Credit Card, Debit Card and Master Card or Visa. That way you can choose most suitable for you. Taxes are already included in the sale price. The price you see is what you pay, and shipping is free unless stated otherwise. How to Edit/Cancel My Order

We allow up to 24 hours to cancel or change an address on an order. To cancel your order for what ever reason please contact our support staff ( anlanproducts.com ) All cancellations will need to take place 24 hours after purchase, after this time frame order will be processed and sent out for shipment. 

How to Edit/Cancel My Order

We allow up to 24 hours to cancel or change an address on an order. To cancel your order for what ever reason please contact our support staff ( anlanproducts.com ) All cancellations will need to take place 24 hours after purchase, after this time frame order will be processed and sent out for shipment.